Experienced IT Support Engineer
Permanent – Full Time
Location: Lymm, Cheshire
Start Date: ASAP
Salary: depending on experience, plus benefits
Contact: by email only
Founded in 1984 Comcare has been providing IT support, services and solutions to a wide range of businesses in the North West for over 30 years. This is an opportunity to become an integral part of our small team based in Lymm, Cheshire. A long-established firm of Business to Business IT Specialists, we pride ourselves on going “that extra mile” to provide our clients with the highest level of IT Solutions and Support.
The ideal candidate must have a minimum of 5 years experience in a similar role and enjoy working in a small-medium sized business environment with a calm approach when dealing with end user issues; excellent troubleshooting skills are an essential requirement to fulfil this role. Good communication skills are essential both by telephone and customer facing therefore the candidate must be articulate, confident and able to communicate effectively at all levels.
Strong server, network administration and desktop support skills are required along with good product knowledge and the ability and willingness to research and understand new technologies.
The candidate must be able to demonstrate in-depth experience and working knowledge of the following:
Windows Small Business Server 2011. Network admin, active directory, Windows 7 and Windows 10, Windows 2008, 2012, 2016 and Essentials Server technologies, Exchange Server 2010, 2013 & 2016, Backup Exec, McAfee and Symantec Antivirus products and general apps such as MS Office 2007, 2010, 2016, 365 etc. VMware and Hyper-V. Good LAN, WAN and WLAN troubleshooting skills are essential, Router/VPN/Cisco equipment knowledge an advantage. Any experience with modern Linux Desktop systems would be useful.
This role combines both office based and on-site support and installations with the occasional (but rare) nights away from home, therefore the successful candidate must hold a full driving licence and will have their own transport available to them at all times.